Can You Return Perfume to Ulta

Can You Return Perfume to Ulta?

Ulta Beauty is a go-to destination for beauty enthusiasts across the United States. With its vast selection of cosmetics, fragrances, and skincare products, it’s no wonder that customers occasionally find themselves questioning their purchases. If you’ve ever asked yourself, “Can you return perfume to Ulta?” you’re not alone. This article will provide you with a comprehensive guide on Ulta’s return policy for fragrances, ensuring that your shopping experience is as worry-free as possible.

Ulta’s Return Policy

Before delving into the specifics of returning perfume to Ulta, it’s essential to understand their general return policy. Ulta Beauty aims to provide a seamless shopping experience, and they are known for their generous return policy, but there are some important rules to keep in mind:

  1. Return Window: You typically have 60 days from the purchase date to return your items. This is a more extended return window compared to many other retailers.
  2. Original Condition: To be eligible for a return, the item must be in its original condition, unopened, and with the original packaging. This includes perfume.
  3. Proof of Purchase: You’ll need proof of purchase, such as a receipt or an order confirmation email, to initiate a return.
  4. Exceptions: Some items may not be eligible for return, especially if they are marked as “final sale.” Always check the product description or ask a store associate for clarification.

Returning Perfume to Ulta

Now, let’s get to the specific question at hand: Can you return perfume to Ulta? The answer is yes, but there are some nuances to consider:

Returning Perfume to Ulta

Unopened and Unused Perfume

If you purchased a perfume from Ulta and have not opened it or used it, you should have no trouble returning it within the 60-day return window. Ensure that you have the proof of purchase and that the perfume is in its original condition.

Defective or Damaged Perfume

In the rare event that you receive a defective or damaged perfume, Ulta will accept returns and provide a refund or exchange. It’s crucial to inspect your perfume upon receipt to ensure its quality.

Allergic Reactions

Perfume can be a tricky purchase due to potential allergies or sensitivities. If you experience an allergic reaction to a perfume you’ve purchased from Ulta, it’s best to reach out to their customer service or visit a store. They may offer a return or exchange, although this is usually done on a case-by-case basis.

Final Sale Perfumes

Be cautious when purchasing perfumes marked as “final sale.” These items are typically non-returnable. It’s advisable to ask a store associate for assistance or thoroughly read the product description before making such a purchase.

How to Initiate a Perfume Return

If you meet the criteria for returning perfume to Ulta, follow these steps:

How to Initiate a Perfume Return
  1. Gather Your Documentation: Ensure you have your proof of purchase (receipt or order confirmation email) and the original packaging.
  2. Visit the Store: Head to your nearest Ulta Beauty store with your items and documentation. Store associates will guide you through the return process.
  3. Online Returns: If you made your purchase online, you can initiate the return process on the Ulta website. Follow the provided instructions and ship your items back if required.
  4. Refund or Exchange: Once your return is processed and accepted, you can choose between a refund or exchange for another product.

Tips for a Successful Perfume Return

To increase your chances of a successful return, here are some helpful tips:

Tips for a Successful Perfume Return
  1. Keep the Packaging: Retain the original box and packaging of the perfume, as this ensures it’s in pristine condition.
  2. Handle with Care: Avoid excessive use of the perfume before deciding to return it. The closer it is to the original condition, the smoother the return process will be.
  3. Proof of Purchase: Ensure you have the receipt or packing slip handy, as Ulta typically requires this for all returns.
  4. Be Polite: Approach the Ulta staff politely and explain your reasons for returning the perfume. They are more likely to assist you if you are courteous.
  5. Know the Policy: Familiarize yourself with Ulta’s return policy to avoid any surprises or misunderstandings.

Ulta’s Commitment to Customer Satisfaction

Ulta Beauty values its customers’ satisfaction, and its return policy reflects this commitment. When it comes to perfume returns, the general rule is that if it’s unopened, unused, and in its original condition, you’re likely to receive a hassle-free return. However, remember to keep your proof of purchase and be aware of any exceptions, especially with “final sale” items.

If you ever have questions or concerns about returning a product to Ulta, don’t hesitate to reach out to their friendly and knowledgeable customer service team. They are there to help make your shopping experience a pleasant one.

Read Also: Why Do Girls Put Perfume on Their Ankles?


In conclusion, the answer to “Can you return perfume to Ulta?” is yes, you can. Ulta has a customer-friendly return policy that allows for returns of perfume products within 60 days of purchase, even if they are opened and gently used. However, it’s essential to adhere to their return conditions, such as having the original packaging and proof of purchase. By following the tips provided and understanding the process, you can ensure a successful return experience.


Can I return the opened or used perfume to Ulta?

Unfortunately, Ulta does not accept returns for opened or used perfume. To be eligible for a return, the perfume must be in its original packaging and unused. This policy is in place for hygiene reasons and to ensure the quality and safety of products for all customers.

Is it possible to exchange a perfume for another fragrance at Ulta?

Yes, you have the option to exchange a perfume for another fragrance if the one you purchased doesn’t meet your expectations.

Can I return perfume purchased online to Ulta’s physical store?

Yes, you can return perfume purchased online to an Ulta physical store. Ulta offers the convenience of returning online purchases in-store within 60 days of purchase. Simply bring the unused perfume, along with the original packaging and your receipt or proof of purchase, to any Ulta store and their staff will assist you with the return process.

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